01
Choose for your music and budget
Tell us whether you want to make music, record or perform live. We check your computer and suggest suitable options, including free software when it fits.
CHOOSE SOFTWARE · PURCHASE HELP · INSTALL & SET UP
Ready to make music?
We help you choose and set up.
Tell us your budget and what you want to make. We help you choose suitable software, buy from an official store and get it set up. Setup help starts at US$25; software costs extra.
Already have software that is not working? Troubleshooting starts at US$15.
Thai / English · Send a request anytime · Confirm a time before we connect
GET YOUR TOOLS READY FOR MUSIC01 / STUDIO
01Music software02Extra sounds & effects03Musical instruments04Recording equipment
CHOOSE SOFTWARE · PURCHASE HELP · INSTALL & SET UP
From choosing software to getting it set up.
Tell us what you want to make. We help you choose software, buy it from an official store and set it up with your equipment.
We agree on the scope and session time before starting.
02
Check the details before buying
We help you check the edition, price and store terms. You buy through your own account and confirm payment yourself, so the license belongs to you.
03
Install, set up and test
Once you have the right to use the software, we install it, set up audio and test the agreed features. You can watch the work and end the connection.
Selection and purchase guidance are included in Install & Setup at US$25 / up to 60 minutes, or Studio Rescue at US$45 / up to 120 minutes. They share the same session time as installation. Software and equipment cost extra.
You own the store account, enter your passwords or verification codes, and confirm payment yourself. Pay the store directly for software. Never send passwords or codes in chat.
FIND THE TOOLS YOU NEED
Find software and gear for your music.
Browse free and paid software and equipment, with links to official websites.
Plugins are add-ons that give your music software extra instrument sounds or effects.
Free to use
Music software · Web / Mobile
BandLab Studio
Record and make music in your browser or on your phone, with free tools to get started.
Visit official websiteFree to use
Software instrument · Windows / macOS / Linux
Surge XT
A free software instrument that creates electronic sounds for your music.
Visit official websiteFree to use
Audio editor · Desktop
Audacity
Free audio recording and editing for voice, podcasts and audio files.
Visit official websiteCheck store pricing
Sounds & effects · Store
Plugin Boutique
A store for plugins: add-on instruments and effects. Check that they work with your software and computer before buying.
Visit official websiteCheck store pricing
Software instruments · Sounds
Native Instruments
Browse instrument sounds and music-making tools for your computer, directly from the maker.
Visit official websiteCheck store pricing
Instruments · Studio gear
Thomann
Instruments and studio gear. Check delivery costs and terms for your country.
Visit official websiteNo matches yet. Try another word or choose “All tools”.
Links labelled Affiliate may earn ToneLumo a commission when you buy through them. Other links go to official websites. Check the store’s current prices and terms before buying.
Common questions about making music.
Get short answers to help you choose tools and know what to check when something stops working.
Audio problems
No sound in your music software? Check these first.
Check where your headphones are connected, the selected audio device and output routing before buying hardware or booking remote support.
Read the answer →Plugin problems
Installed a plugin but cannot find it?
Check the plugin format, system compatibility, installation folder and scan settings before moving or deleting files.
Read the answer →Before you buy
Five things to check before buying a plugin
Choose a plugin that fits your task, software, computer and budget. Check compatibility and activation before paying.
Read the answer →BASIC GUIDANCE
A question about music software?
Ask the AI assistant.
Need help choosing software or checking a problem? Tell us what you want to do, your computer’s operating system and the equipment you have.
AI can offer basic guidance. For help installing software or changing your setup, send us a support request.
Lumo AssistantChecking AI availability…
ONLINE COMPUTER SETUP HELP
Choose the help you need.
Get help choosing software, buying it, installing it or checking a problem. We agree on the scope, price and session time first.
We connect only with your permission. You can watch the work and end the connection.
01 / QUICK FIX
Fix audio and device setup issues
$15per session · USD
Up to 30 min
1 computer · 1 driver or device issue
- Check audio connections and devices
- Configure the manufacturer’s driver
- Test audio input and output
FOR INSTALLATION
02 / INSTALL & SETUP
Choose and install your music software
$25per session · USD
Up to 60 min
1 computer · 1 music production app (DAW) or up to 3 plugins
- Help choose suitable software and check compatibility
- Guide an official store purchase in your own account
- Install, configure audio and test the software
03 / STUDIO RESCUE
Set up your software and music devices
$45per session · USD
Up to 120 min
1 computer · 1 music app (DAW) + audio interface/MIDI + up to 5 plugins
- Help choose compatible software and devices
- Guide the purchase, then configure apps, drivers and plugins
- Test recording and playback together
Prices cover 1 computer and exclude software and equipment. You need the right to use the software. Extra time is US$10 per 30 minutes, only with your approval. Complex issues need an assessment first.
- 01Tell us your goal, budget and equipment
- 02Choose an approach and agree on price and time
- 03Purchase in your own account, then let us install and test
START WITH WHAT YOU NEED
What would you like help with?
You do not need to have chosen your software. Tell us what you want to do and what equipment you have, then copy the summary to LINE or email.
The summary stays on your device. Creating it does not send your information or book a session.
Thai / English · Send a request anytime · Confirm a time before we connect
Contact channels are not open yet. For now, you can save your message for later.
Questions about our service
What is remote support?
Remote support means we connect to your computer over the internet to help install or set up software, with your permission. You can watch and end the connection. You do not need to bring your computer to a shop.
What is included in the service price?
Install & Setup and Studio Rescue include help choosing software, purchase guidance and installation within the same session time. Software and equipment cost extra. You buy from an official store through your own account, or choose a compatible free option.
Can you start as soon as I send a request?
A session time must be confirmed first. You can send a request anytime. We review the details and agree on a time before connecting.
What if the work needs more time?
Extra time costs US$10 per 30 minutes and needs your approval. We explain the remaining work before you decide. We do not add overtime charges automatically.
What happens if you cannot fix the problem?
We explain what we found and any limits, so you can decide whether to continue. Payment and follow-up terms for unresolved issues must be agreed before the session. A hardware fault may need help from the manufacturer or a repair shop.
What can the AI do, and can it be wrong?
The AI suggests tools and basic troubleshooting checks. It can make mistakes and cannot control your computer. Check the manufacturer’s information before changing settings. A person handles installation work.
Can you help me buy and install the software?
Yes. We help you choose software, check that it works with your computer, find an official store and complete the purchase steps before installation. You own the account, enter your passwords or verification codes, and confirm payment yourself. You pay the store directly for software. We provide selection and setup help; we do not resell or transfer software licenses.